Q1: May I get one sample before placing an order?
Yes, samples are available, and the specific policy varies by product type and customer cooperation status:
Q2: Which payment methods are available for your company?
We support multiple mainstream payment methods for your convenience, including but not limited to:
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T/T (Telegraphic Transfer)
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PayPal
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Alibaba
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Bank Transfer
You can choose the one that best suits your needs and regional payment habits.
Q3: How and when can I get my goods after payment?
The delivery method and arrival time depend on your order quantity:
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Delivery methods: International couriers (DHL, FedEx, TNT, etc.) or air freight.
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Arrival time: Usually 5-7 days after the goods are dispatched.
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Recommended delivery method: Sea freight (more cost-effective for bulk goods).
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Arrival time: 15-30 days to reach your destination port, which varies depending on the port location.
Q4: Is it possible to use my appointed label or package?
Yes, we fully support the use of your appointed labels or packaging to meet your brand positioning and marketing needs. The cooperation process is as follows:
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Provide materials: Please share clear design files (e.g., AI, PDF with vector graphics) or physical samples of your labels/packaging. This helps us verify if they comply with international shipping standards and product protection requirements.
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Evaluate and confirm: We will assess the compatibility of your customized packaging with our production lines. If special materials or complex printing processes are required, a small additional fee may apply, and we will confirm the exact amount with you in advance.
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Sample approval: Before mass production, we will produce a sample of the product with your customized labels/packaging for your final confirmation. Full-scale production and delivery will only start after you approve the sample.
Company Name: Qingdao Shengshi Zhiyang Import and Export Co., Ltd.
Mobile Phone: 155 1138 8892
