Name: SS-31

WhatsApp：+852 5264 8879

Q1: May I get one sample before placing an order?

Yes, samples are available, and the specific policy varies by product type and customer cooperation status:

1. For regular products, samples are free of charge. You only need to cover the freight cost.
2. For high-value products, you need to bear both the freight cost and a certain percentage of the product cost.
3. For long-term cooperative customers or our VIP customers, free samples will be provided whenever you need them.

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Q2: Which payment methods are available for your company?

We support multiple mainstream payment methods for your convenience, including but not limited to:

• T/T (Telegraphic Transfer)
• PayPal
• Alibaba
• Bank Transfer

You can choose the one that best suits your needs and regional payment habits.

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Q3: How and when can I get my goods after payment?

The delivery method and arrival time depend on your order quantity:

1. Small-quantity orders

• Delivery methods: International couriers (DHL, FedEx, TNT, etc.) or air freight.
• Arrival time: Usually 5-7 days after the goods are dispatched.

1. Large-quantity orders

• Recommended delivery method: Sea freight (more cost-effective for bulk goods).
• Arrival time: 15-30 days to reach your destination port, which varies depending on the port location.

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Q4: Is it possible to use my appointed label or package?

Yes, we fully support the use of your appointed labels or packaging to meet your brand positioning and marketing needs. The cooperation process is as follows:

1. Provide materials: Please share clear design files (e.g., AI, PDF with vector graphics) or physical samples of your labels/packaging. This helps us verify if they comply with international shipping standards and product protection requirements.
2. Evaluate and confirm: We will assess the compatibility of your customized packaging with our production lines. If special materials or complex printing processes are required, a small additional fee may apply, and we will confirm the exact amount with you in advance.
3. Sample approval: Before mass production, we will produce a sample of the product with your customized labels/packaging for your final confirmation. Full-scale production and delivery will only start after you approve the sample.

Company Name: Qingdao Shengshi Zhiyang Import and Export Co., Ltd.

Mobile Phone: 155 1138 8892

WhatsApp：+852 5264 8879